CLASS CANCELLATION:

• 24 hour  DUAL CANCELLATION POLICY is in effect for ALL CLASSES (group, private, workshops).
• Should The Loft be unable to cancel a class 24 hours prior the start of the class, YOUR CLASS IS FREE!
• Should you be unable to cancel a class 24 hours prior the start of the class, YOUR CLASS is due in full.
• A class can be cancelled at no charge 24 hour prior to the start of your class by using our online booking system. EMAIL cancellations do NOT count! 
• You will be notified by email or by phone of any cancellations should your name be listed on the online booking system for a class that needs to be cancelled.
• The Loft reserves the right to cancel or suspend classes, change instructors or limit enrolment 24 hours prior to the start of a class.

REFUNDS:

• Full refunds will be granted for unused packages or single classes.

NO REFUNDS:

• on discounted purchases from a sale
• once a package has been started
• if purchase was made 6 months ago or more