CLASS CANCELLATION:
- 24 hour DUAL CANCELLATION POLICY is in effect for ALL CLASSES (group, private, workshops).
- Should The Loft be unable to cancel a class 24 hours prior the start of the class, YOUR CLASS IS FREE!
- Should you be unable to cancel a class 24 hours prior the start of the class, YOUR CLASS is due in full.
- A class can be cancelled at no charge 24 hour prior to the start of your class by using our online booking system. EMAIL cancellations do NOT count!
- You will be notified by email or by phone of any cancellations should your name be listed on the online booking system for a class that needs to be cancelled.
- The Loft reserves the right to cancel or suspend classes, change instructors or limit enrolment 24 hours prior to the start of a class.
REFUNDS:
- Full refunds will be granted for unused packages or single classes.
NO REFUNDS:
- on discounted purchases from a sale
- once a package has been started
- if purchase was made 6 months ago or more